Tuned for your specialty.
Every specialty has a different front-desk workflow. MD Agility serves primary care, pediatrics, dental, mental & behavioral health, and specialty clinics, with workflows, scripts, and EMR/EHR integrations built for each.
Primary Care
Virtual receptionists built for the busiest phone line in medicine, every appointment, refill, and triage call answered live.
- High inbound call volume
- Refill request overload
- Same-day appointment chaos
Pediatrics
Compassionate, patient-focused medical receptionists trained to support pediatric clinics and the families who rely on them. We proudly service all types of pediatric practices, including general pediatrics and pediatric specialists.
- Parent communication and message triage
- Appointment scheduling and recall management
- Coordination of referrals, forms, and follow-up appointments
Dental Practices
Live answering, hygiene recall, and pre-treatment insurance verification tuned for dental scheduling.
- Missed new-patient calls
- Hygiene recall lists
- Insurance pre-treatment verification
Mental Health & Behavioral Health
HIPAA + 42 CFR Part 2 trained Medical Receptionists handling intake, prior auths, and scheduling with the empathy this work demands.
- High intake volume
- Sensitive call handling
- Prior-auth burden
Specialty Clinics
Support for specialty clinics with complex workflows, patient communication, and customized scheduling needs. We support Cardiology, Dermatology, Orthopedics, Gastroenterology, Psychiatry, OBGYN, Podiatry, Allergy, Endocrinology, Neurology, ENT, Urology, General Surgery, Palliative Care, Geriatrics, Sports Medicine, Otolaryngology–Head & Neck Surgery, Plastic Surgery, and more.
- Referral coordination and specialist intake
- Prior authorizations and insurance verification
- Complex scheduling and patient communication
Urgent & Walk-in Care
Reliable medical reception and administrative support for urgent care and walk-in clinics handling high call and patient volume.
- High inbound call volume
- Same-day appointment requests
- Insurance verification at the front desk
Concierge Medicine
High-quality medical reception and administrative support tailored to concierge and membership-based practices.
- High-touch patient communication
- Calendar and scheduling management
- Prescription renewal coordination
Family Health Team
Coordinated medical reception and administrative support for multidisciplinary Family Health Teams.
- Coordinating schedules across multiple providers
- High inbound call volume
- Allied health referrals and intake
Nurse Practitioner LED Clinics
Medical reception and administrative support tailored to nurse practitioner-led primary care and specialty clinics.
- Patient call volume
- Prescription refill triage
- Referral and specialist coordination
Internal Medicine
Reliable medical reception and administrative support for internal medicine practices managing complex adult patients.
- High inbound call volume
- Complex multi-condition scheduling
- Prior authorization burden
See how we can save your practice 60+ hours/month
Book a free 20-minute discovery call. No commitment.
Less Front Desk Stress. More Time for Patient Care.
Book a quick 20-minute call to discover how MD Agility can seamlessly support your clinic's reception and administrative needs.
