Every front-desk workflow, handled.
HIPAA-compliant medical back-office services. Pick the workflows your practice needs and we'll plug in.
Quality oversight, every business day.
Live coverage for inbound, outbound, scheduling, intake, and service every business day of the year.
Medical Answering & Inbound Call Support
Live experienced Canadian and American medical receptionists answering every inbound call with professionalism and care — booking appointments directly into your EMR/EHR, triaging patient needs, and fully assisting each caller and documenting each interaction in real time.
Outbound Patient Calls
EMR/EHR message management from health care providers, recalls, reminders, no-show recovery, and AR outreach campaigns run end-to-end against your EMR/EHR.
Appointment Scheduling
EMR/EHR-credentialed schedulers booking directly into your live calendar while adhering to every provider-specific rule and protocol.
Patient Intake & Registration
New-patient demographics, insurance, forms, and prior records loaded into the EMR/EHR before they walk in.
Bilingual Spanish Medical Receptionist
Native Spanish-speaking, HIPAA compliant medical receptionists at the same rate as English coverage.
Virtual Medical Receptionists
Custom part-time and full-time medical reception solutions designed to function like an extension of your in-house team.
Text Message Management
Trained Medical Receptionists managing your clinic's patient text and SMS inbox.
Email Inbox Management
Managed coverage of your clinic's email inbox, replies, triage and EMR/EHR documentation included.
See how we can save your practice 60+ hours/month
Book a free 20-minute discovery call. No commitment.
Less Front Desk Stress. More Time for Patient Care.
Book a quick 20-minute call to discover how MD Agility can seamlessly support your clinic's reception and administrative needs.
